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CCaas

A Single Source Solution Provider for All Your Contact Center Service Needs

Providing the best customer experience is an important part of building customer loyalty. CCaaS (Contact-Center-as-a-Service) is a cloud-based customer experience solution that offers best-in-class, multi-channel customer engagement. Nomatic Technologies partners with the world’s leading providers to provide strategic CCaaS solutions for your business.

Your customers expect to interact with you on their own terms: where, when and how they prefer. In today’s landscape, optimal communications services are a competitive advantage.

Boost customer satisfaction, while reducing customer churn and decreasing IT costs with CCaaS.

As your trusted IT and telecom advocate, Nomatic Technologies can help your business strategize, source and implement the best CCaaS solution for your business. We can also help you move from a premise-based PBX to the Cloud. Our primary goal is to ensure that you, our customer, receive the best possible solution that maps and scales to your business objectives.

Why work with us?

As your solutions partner, Nomatic Technologies:
Is independent & can deliver multiple options
Will learn your business structure and goals
Will research to source the optimal supplier
Stay on to handle all customer service and escalations
Become an integrated part of your organization’s ecosystem
Is independent & can deliver multiple options
Will determine the optimal CCaaS solution
Will implement and support the selected solution
Uses a proprietary process
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Schedule your Complimentary consultation

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